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Contact Information for Immediate Complaints:
Dave Baughn
Chief Engineer
205-348-8622 (with voice mail capabilities)
205-348-6213 fax

Or send written complaints to:
Roy Clem
Box 870172
Tuscaloosa, AL 35487

Before sending a formal written complaint, we recommend you first contact our Chief Engineer, Dave Baughn. We may be able to resolve your problem right away. We will respond to your complaint within 30 days.